How to place an order

 

You have 2 options when placing an order

OPTION 1: Use this order form

or

OPTION 2: Email your order through to us on sales@dogzincats.co.za with the following details

  1. Name of product/s

  2. Quantity

  3. Colour/s and material option

  4. Embroidery if applicable

  5. Cell number

  6. Address (so we can work out a courier or postage amount for you). You can collect from us. We are situated south of Johannesburg.

When we receive your order we will send you an invoice, plus you will receive an email from Payfast, you can pay using your credit card or Eft, if you can only pay by cash deposit please let me know, there is a R50.00 bank charge for this option.

It takes between 3 – 6 weeks (approximately) to make (excluding weekends and public holidays).  Once finished we will post, courier or collection will be arranged. We do try our best to get orders out as quickly as possible and keep within our lead times.  Sometimes things can go wrong and we are delayed ie. power cuts and unforeseen circumstances. We will keep you updated as much as possible.

 

Shipping

 

Normal postage through the post office can take 3 – 7 days to reach your nearest post office, but we have no control of the time frame.  Once posted we will email you with a tracking number.

 

Courier depends where you live, Johannesburg and Pretoria same day or overnight.  Everywhere else takes a bit longer. Once sent we will email you a tracking number.

 

Collection is by arrangement only, we will need to know what day and time so we can make sure someone is available.